At Epiparkers, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, communicate with us, or otherwise use our services.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
When you visit our website or purchase something from Epiparkers, we may collect personal information that you provide to us, including:
Your name
Billing and shipping address
Email address
Telephone number
Order and transaction information
Payment-related information
Information you provide when contacting Customer Support
Information you voluntarily provide through forms, surveys, reviews, or promotions
When you browse our website, we may also automatically collect certain information about your device and browsing activity, such as:
Internet Protocol (IP) address
Browser type
Device type
Operating system
Pages viewed
Referring website
Time spent on our website
General browsing and shopping activity
This information helps us operate our website, understand how customers use our services, improve our products and shopping experience, and help protect our website against fraudulent or unauthorized activity.
We may use the information we collect to:
Process and fulfill your orders
Process payments
Arrange shipping and delivery
Provide order confirmations and shipping updates
Process returns, exchanges, and refunds
Respond to questions and Customer Support requests
Maintain and improve our website and services
Personalize your shopping experience
Detect and prevent fraud or unauthorized transactions
Comply with applicable laws and regulations
Send marketing communications when permitted by law and with your consent where required
We only use personal information for legitimate business purposes and in accordance with applicable privacy laws.
When you provide personal information to complete a transaction, verify your payment information, place an order, arrange delivery, request a return, or otherwise use our services, you consent to our collection and use of that information for those purposes.
When we request your information for another purpose, such as email marketing, we may ask for your consent or provide you with an opportunity to decline, depending on applicable law.
If you have opted in to receive marketing communications, you may change your mind at any time.
You can unsubscribe by using the unsubscribe link included in our marketing emails or by contacting us at:
Please note that even if you unsubscribe from marketing communications, we may still send you non-promotional communications relating to your orders, transactions, account, or Customer Support requests.
We may disclose your personal information when necessary to operate our business and provide our services.
This may include sharing information with service providers that assist us with:
Payment processing
Order fulfillment
Shipping and logistics
Website hosting
Data storage
Customer service
Email and marketing services
Analytics
Fraud prevention and security
We may also disclose your information if required by applicable law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, business, or services.
Our online store may be hosted through Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services online.
Your information may be processed and stored through Shopify's systems, databases, and applications.
Shopify may process personal information in accordance with its own privacy policies and applicable data protection laws.
Payments may be processed by Shopify or third-party payment providers.
Payment information is handled using security measures designed to protect payment card information. Payment processors generally follow the Payment Card Industry Data Security Standard (PCI-DSS) where applicable.
Epiparkers does not necessarily directly store your complete credit or debit card details.
Your payment provider may collect and process information according to its own privacy policy and terms.
We work with third-party service providers to operate our website, process payments, fulfill orders, deliver packages, analyze website performance, communicate with customers, and provide other business services.
These providers may collect, use, or disclose your personal information only as necessary to perform their services, subject to their own privacy practices and applicable laws.
Some service providers may operate in countries or jurisdictions different from your own. As a result, your personal information may be processed in another country and may be subject to the laws of that jurisdiction.
We encourage you to review the privacy policies of relevant third-party providers if you would like more information about how they handle personal information.
Our website may contain links to websites or services operated by third parties.
Once you leave our website or are redirected to a third-party website, application, or service, their privacy policies and terms may apply.
Epiparkers is not responsible for the privacy practices, security, or content of third-party websites.
We and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve our website.
These technologies may help us:
Remember items in your shopping cart
Remember certain preferences
Maintain website functionality
Understand how visitors use our website
Measure website performance
Improve our products and services
Prevent fraud and improve security
Provide relevant advertising where permitted
Some cookies are necessary for our website to function properly, while others may be used for analytics, personalization, or advertising.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website or your shopping experience.
Where required by applicable law, we will obtain consent before using non-essential cookies.
With your permission, where required, we may send you emails about:
New products
Special offers
Promotions
Seasonal collections
Store updates
Other Epiparkers news
You may unsubscribe from marketing emails at any time by clicking the Unsubscribe link contained in our emails.
You may also contact us at support@eliparkers.com to request removal from our marketing list.
We take reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
Where appropriate, information transmitted through our website may be protected using technologies such as Secure Socket Layer (SSL) encryption.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
While we work to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.
The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.
These rights may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information about how your personal information is used
Withdraw consent where processing is based on consent
Object to or restrict certain uses of your personal information
Opt out of certain marketing communications
Certain rights may be subject to legal exceptions or limitations.
To submit a privacy-related request, please contact:
We may need to verify your identity before processing certain requests.
Because we operate an online business and work with service providers in different locations, your personal information may be transferred to, stored in, or processed in countries other than the country in which you live.
Where required by applicable law, we take appropriate steps to help ensure that international transfers of personal information are handled with suitable safeguards.
Our website and services are intended for individuals who are legally able to enter into online purchase transactions.
By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us at support@eliparkers.com.
We reserve the right to update or modify this Privacy Policy from time to time.
Changes will become effective when the revised Privacy Policy is posted on this website, unless otherwise required by applicable law.
We encourage you to review this page periodically to stay informed about how we collect, use, and protect your personal information.
If we make material changes, we may provide additional notice where required by law.
If Epiparkers is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
If you would like to:
Access your personal information
Correct or update your information
Request deletion of eligible information
Withdraw your consent
Exercise applicable privacy rights
Submit a privacy-related complaint
Ask questions about this Privacy Policy
Please contact us at:
Email: support@eliparkers.com
We will review your request and respond in accordance with applicable privacy laws.
Epiparkers
We value the trust you place in us and are committed to handling your personal information responsibly and transparently.
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